SASSA Head Office
If you need to reach out to the SASSA Head Office, here are the details:
Office Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria.
Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083.
Phone Numbers:
- 012 400 2000
- 012 400 2322
Toll-Free Number: 0800 60 10 11
Fax: 012 400 2257
Email: GrantEnquiries@sassa.gov.za
SASSA Offices Across All Provinces
100+ SASSA offices in various provinces:
| Province | Office Name | Address | Phone Number | Working Days | Office Timing | |
|---|---|---|---|---|---|---|
| Eastern Cape | Regional Office | BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, EL | 043 707 6300 | GrantsEnquiriesEC@sassa.gov.za | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Regional Office | 28 Harrison Street, Johannesburg, 2000 | 011 241 8320 | GrantsEnquiriesGP@sassa.gov.za | Monday to Friday | 8 AM to 5 PM |
| Mpumalanga | Regional Office | 18 Ferreira Street, Nelspruit, 1200 | 013 754 9446 | GrantsEnquiriesMP@sassa.gov.za | Monday to Friday | 8 AM to 5 PM |
| Limpopo | Regional Office | 43 Landros Mare Street, Polokwane, 0699 | 015 291 7509 | GrantsEnquiriesLIM@sassa.gov.za | Monday to Friday | 8 AM to 5 PM |
| North West | Regional Office | 1st Industrial Site, Mahikeng, 2735 | 018 388 4006 | GrantsEnquiriesNW@sassa.gov.za | Monday to Friday | 8 AM to 5 PM |
| Free State | Regional Office | Cnr St. Andrew Street & Aliwal Street, Bloemfontein | 051 410 8339 | GrantsEnquiriesFS@sassa.gov.za | Monday to Friday | 8 AM to 5 PM |
| Northern Cape | Regional Office | Perm Building, 33 Du Toitspan Road, Kimberley | 053 802 4919 | GrantsEnquiriesNC@sassa.gov.za | Monday to Friday | 8 AM to 5 PM |
| KwaZulu Natal | Regional Office | 1 Bank Street, Pietermaritzburg, 3201 | 033 846 3324 | GrantsEnquiriesKZN@sassa.gov.za | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Regional Office | Golden Acre, Adderley Street, Cape Town, 8000 | 021 469 0235 | GrantsEnquiriesWC@sassa.gov.za | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Roodepoort Branch | 40 Hoofdt Street, Roodepoort, Johannesburg, 1725 | 011 241 8300 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Soshanguve Office | 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | 012 730 0325 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Midrand | 197 Kerk Street, Grand Central, Midrand, 1685 | 011 545 5900 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Johannesburg Soweto Office | Luthuli Street, Dobsonville, Johannesburg, 1863 | 011 988 0010 | – | Monday to Friday | 8 AM to 5 PM |
| Mpumalanga | Ermelo | 17A Murray Street, Ermelo, 2350 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Limpopo | Thulamahashe-A | Thulamahashe, 1365 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| North West | Primindia | 11 Tom Street, Primindia, Brits, 0250 | 012 400 2000 | – | Monday to Friday | 8 AM to 5 PM |
| Free State | Bloemfontein District Office | Cnr St Andrew Street & Aliwal Street, Bloemfontein | 051 410 8339 | – | Monday to Friday | 8 AM to 5 PM |
| Northern Cape | Albany Building | First Street, Industrial Site, Mahikeng, 2745 | 018 397 3826 | – | Monday to Friday | 8 AM to 5 PM |
| KwaZulu Natal | Pietermaritzburg District Office | 1 Bank Street, Pietermaritzburg, 3201 | 033 846 3324 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Cape Town City Centre District Office | 50 Queen Victoria Street, Cape Town, 8000 | 021 481 9736 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Belgravia District Office | Petrusa Street, Belgravia, Cape Town, 7530 | 021 944 7700 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Krugersdorp District Office | 58 Von Brandis, Krugersdorp, 1740 | 011 668 7807 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Springs New District Office | 20 6th Ave, Springs New, Springs, 1560 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Johannesburg District Office | 90 Loveday Street, Johannesburg, 2000 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Waterval East District Office | 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 | – | – | Monday to Friday | 8 AM to 5 PM |
| Nationwide | Toll-Free Number | – | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Nationwide | WhatsApp Number | – | +27 82 046 8553 | – | Monday to Friday | 8 AM to 5 PM |
| Province | Office Name | Address | Phone Number | Working Days | Office Timing | |
|---|---|---|---|---|---|---|
| Eastern Cape | Butterworth District Office | 35 Kentani Road, Butterworth, 4960 | 047 501 2301 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Pretoria CBD District Office | Corner CR Swart Drive and Pretoria Rd, Kempton Park, 1619 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Mpumalanga | Schoemansdal District Office | Schoemansdal, 1331 | 013 753 5458 | – | Monday to Friday | 8 AM to 5 PM |
| Limpopo | Emzinoni District Office | Bethal, 2309 | 017 801 1694 | – | Monday to Friday | 8 AM to 5 PM |
| North West | Le Roux St District Office | Newtown, Calvinia, 8190 | 027 341 1070 | – | Monday to Friday | 8 AM to 5 PM |
| Free State | Deben District Office | Deben, 8460 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Northern Cape | Williston District Office | Williston, 8920 | 053 391 3638 | – | Monday to Friday | 8 AM to 5 PM |
| KwaZulu Natal | Durban District Office | 221 Anton Lembede Street, Durban, 4001 | 031 336 9700 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | George District Office | 22 Hibernia Street, George, 6530 | 044 884 0384 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Orlando West District Office | Sisulu Street, Orlando West, Johannesburg, 1804 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Lenasia District Office | 8 Protea Avenue, Lenasia, Johannesburg, 1821 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Vereeniging District Office | 18A Grey Avenue, Vereeniging, 1930 | 016 430 0900 | – | Monday to Friday | 8 AM to 5 PM |
| Mpumalanga | Verena-C District Office | Verena-C, Langloood | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Limpopo | Klip Street District Office | Klip Street, Groblersdal, 0470 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| North West | Palladium Street District Office | Palladium Street, Carletonville, 2500 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Free State | Farmbel District Office | Shop 44, Farmbel, 46 Kruger Street, Bronkhorstspruit, 1020 | 013 935 8200 | – | Monday to Friday | 8 AM to 5 PM |
| Northern Cape | Primindia District Office | 11 Tom Street, Primindia, Brits, 0250 | 012 400 2000 | – | Monday to Friday | 8 AM to 5 PM |
| KwaZulu Natal | Pietermaritzburg CBD District Office | Corner CR Swart Drive and Pretoria Rd, Kempton Park, 1619 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Carletonville District Office | Palladium Street, Carletonville, 2500 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Kempton Park CBD District Office | 20 Monument Rd, Kempton Park, 1619 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Rustenburg District Office | Mabe Business Park, Waterval East, Rustenburg, 0300 | 014 591 9940 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Springs New District Office | 20 6th Ave, Springs New, Springs, 1560 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Mpumalanga | Nelspruit District Office | 18 Ferreira Street, Nelspruit, 1200 | 018 397 3386 | – | Monday to Friday | 8 AM to 5 PM |
| Limpopo | Polokwane District Office | 43 Landros Mare Street, Polokwane, 0699 | 015 291 7400 | – | Monday to Friday | 8 AM to 5 PM |
| North West | Mmabatho District Office | 1st Industrial Site, Mahikeng, 2735 | 015 291 7400 | – | Monday to Friday | 8 AM to 5 PM |
| Free State | Bethlehem District Office | 52 Cambridge St, Bethlehem, 9701 | 058 303 5674 | – | Monday to Friday | 8 AM to 5 PM |
| Northern Cape | Industrial Site District Office | Albany Building, First Street, Industrial Site, Mahikeng, 2745 | 018 397 3826 | – | Monday to Friday | 8 AM to 5 PM |
| KwaZulu Natal | Pietermaritzburg District Office | 1 Bank Street, Pietermaritzburg, 3201 | 033 846 3324 | – |
| Province | Office Name | Address | Phone Number | Working Days | Office Timing | |
|---|---|---|---|---|---|---|
| Eastern Cape | Queenstown District Office | 37 Robinson Road, Queenstown, 5320 | 045 839 6159 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Soweto District Office | Luthuli St, Dobsonville, Johannesburg, 1863 | 011 988 0010 | – | Monday to Friday | 8 AM to 5 PM |
| Mpumalanga | Ermelo District Office | 17A Murray St, Ermelo, 2350 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Limpopo | Thulamahashe District Office | Thulamahashe-A, Thulamahashe, 1365 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| North West | Brits District Office | 11 Tom Street, Primindia, Brits, 0250 | 012 400 2000 | – | Monday to Friday | 8 AM to 5 PM |
| Free State | Bloemfontein District Office | Cnr St. Andrew Street & Aliwal Street, Bloemfontein | 051 410 8339 | – | Monday to Friday | 8 AM to 5 PM |
| Northern Cape | Kimberley District Office | Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley | 053 802 4919 | – | Monday to Friday | 8 AM to 5 PM |
| KwaZulu Natal | Newcastle District Office | 15 Allen Street, Newcastle, 2940 | 034 329 5058 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Mitchells Plain District Office | 13-18 Morgenster Street, Lentegeur, Mitchells Plain, 7785 | 021 371 2545 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Benoni District Office | 87 Elston Avenue, Benoni, 1500 | 081 815 1197 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Johannesburg CBD District Office | 90 Loveday Street, Johannesburg, 2000 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Mpumalanga | Belfast District Office | 89 Scheeper Street, Belfast, 1100 | 080 060 1011 | – | Monday to Friday | 8 AM to 5 PM |
| Limpopo | Mokopane District Office | 28 Thabo Mbeki Street, Mokopane, 0600 | 015 491 4090 | – | Monday to Friday | 8 AM to 5 PM |
| North West | Ventersdorp District Office | 56 Van Riebeeck Street, Ventersdorp, 2710 | 018 271 8126 | – | Monday to Friday | 8 AM to 5 PM |
| Free State | Sasolburg District Office | Cnr Morester Street and Kingfisher Avenue, Sasolburg | 016 973 8150 | – | Monday to Friday | 8 AM to 5 PM |
| Northern Cape | Upington District Office | 31 Scott St, Upington, 8800 | 054 461 2962 | – | Monday to Friday | 8 AM to 5 PM |
| KwaZulu Natal | Richards Bay District Office | 7 Bullion Boulevard, Richards Bay, 3900 | 035 901 0100 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Oudtshoorn District Office | 35 Church Street, Oudtshoorn, 6625 | 044 203 3300 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Midrand District Office | 197 Kerk St, Grand Central, Midrand, 1685 | 011 545 5951 | – | Monday to Friday | 8 AM to 5 PM |
| Gauteng | Soshanguve District Office | Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve | 012 730 0325 | – | Monday to Friday | 8 AM to 5 PM |
| Mpumalanga | Secunda District Office | 30A Walter Sisulu St, Secunda, 2302 | 017 631 5240 | – | Monday to Friday | 8 AM to 5 PM |
| Limpopo | Thohoyandou District Office | 25 Zoutpansberg Street, Thohoyandou, 0950 | 015 962 1121 | – | Monday to Friday | 8 AM to 5 PM |
| North West | Rustenburg CBD District Office | 83 Fatima Bhayat St, Rustenburg, 0299 | 014 594 0167 | – | Monday to Friday | 8 AM to 5 PM |
| Free State | Welkom District Office | 41 Bok Street, Welkom, 9460 | 057 391 3911 | – | Monday to Friday | 8 AM to 5 PM |
| Northern Cape | Calvinia District Office | Le Roux St, Newtown, Calvinia, 8190 | 027 341 1070 | – | Monday to Friday | 8 AM to 5 PM |
| KwaZulu Natal | Ladysmith District Office | 6 Lyell Street, Ladysmith, 3370 | 036 637 2900 | – | Monday to Friday | 8 AM to 5 PM |
| Western Cape | Strand District Office | 25 Van Der Byl Street, Strand, 7140 | 021 853 2861 | – | Monday to Friday | 8 AM to |
Nationwide Contact Details
SASSA Toll-Free Number:
- Number: 080 060 1011
SASSA WhatsApp Number:
- Number: +27 82 046 8553
SASSA Call Centre Working Hours
SASSA’s call centre now boasts an impressive 79% answer rate, a significant improvement from the less-than-30% rate in March. The backlog of 343,200 emails has been cleared. The average call wait time is now five minutes, with our test call answered in one minute. SASSA outsourced 300 call centre agents for six months at a cost of R29 million. While improvements are noted, concerns persist about the agents’ efficiency in resolving queries.